Thursday, April 11, 2013

Communications in Events where to start






Events communications include the provision of information to the public and efficient operational systems to communicate with event staff in both routine and emergency situations. In addition to the use of communication equipment key personnel should conduct regular on-site meetings to resolve issues, which effect the smooth operation of the event. 

Public information
Advance information to the public about the venue and its facilities is extremely beneficial. It is a good idea to include some of this information on the back of tickets or in any pre-event publicity leaflets etc. Such information can include the location of entrances, transport arrangements, what items/ activities are prohibited etc. Leaflet drops can assist to keep those living in the vicinity of the event fully informed of relevant details such as road closure, parking facilities, access times etc.

Methods of communication
For communication with key site or venue personnel, two-way radios are extremely useful providing staffs are trained in their use. Messages can become unclear in areas of loud noise and a procedure for acknowledgement of the message should be implemented. It is recommended for large events that you provide a central point on site from which communication can be controlled and certain key personnel located printed materials.

Communication methods for an event can include:
• Portable radio systems
• Internal and external telephone links
• Public address systems (preferably which allow the option of addressing different sectors collectively or separately)
• Closed circuit television systems
• Information boards and video boards
• Cellular (Mobile Phones)
• Tickets, programmes and other
• Battery operated loud hailers

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